In my post “the audacity of introversion” I write the following…
You are not the center of the universe and must realize that in a world of six billion people you have to wait in line like everyone else. Especially to the full grown adults, why do you throw fits in public when you do not get your way? You are not above the people around you and especially are not above those you are yelling at. Most likely they are working harder than you at that moment. Maybe you should take that into consideration.
I want to spotlight the group of people today that inspired me to write these words. They are the restaurant and fast food workers who are constantly harassed, ridiculed, and disrespected by the people they are trying to serve.
Here are some very interesting things you may not know about these people. Take them into consideration next time you are at one of these places.
One Uniform. Emloyees on average because of franchise budget get only one uniform to work in (two if at Portillo’s) but are scheduled to work five to six days a week. The math on that is pretty gross.
Minimum wage. The average employee, even full time get very little over minimum wage and after months or years of hard work their best bet for a raise will be less that a quarter. (normally between 10 cents)
Labor Costs. Managers are forced to cut labor at all corners which means sending home employees early so they make less money. Yes, even the full timers.
Flexible, Ha! Flexible hours does not mean the employee chooses times. They can say when they cannot work but the rest of the time is up to the managers and almost always alters from week to week. Schedules are made only days prior to working in some cases and cannot be altered in most.
Management Wages. An assistant manager will work on average between 50 to 60 hours a week. No, I’m not kidding. And what do they bring home with that hard work? Around 25-30K a year. I’ll let you do the math hourly for that.
Cashiers Responsibilities. The cashier does not just take orders for their minimum wage. They also in their job duties must do the following. Take out trash; clean spills including water, pop, and the occational vomit; wash the interior and exterior windows; sweep the floors and parking lot; mop; clean the mop and bucket when done; unclog the toilet; other bathroom duties I will not mention (use your imagination); scrub the walls; and on and on and on. And that is daily. One cashier will be cleaning up after anywhere from 200 to 400 men, woman, children, and babies every day.
Customers. The cashier especially gets the majority of the riticule for incorrect food. Besides the fact that the food is really cheap and is demanded to be made insanely fast, it is also normally not the cashier’s fault for mistakes made. Yet because of their positioning in the restaurant all the blame goes on them. They have to be peace keepers more than most united nations workers and rarely have any training provided in doing so.
Students and More. Most workers are one of three things. 1. Immigrants. They have very little schooling and do not speak much english. The name on their pay checks is normally not the one people call them. I think you know why. 2. Students. Most of the english speakers are student and they make up the majority of the front cashiers and drive through workers. They get the most ridicule for mistakes made and that gets added onto their stress with homework, paying for college, and the other job they are likely working after dealing with your s**t. 3. 30 and still living at home. These are the types that never finished high school or gave up on college and could not get ahead due to lack of motivation and education. Don’t feel sorry for them but do not get mad at them either. They have done nothing. Literally, they do nothing.
Insurance. The previously mentioned group of students, on top of paying off student loans and trying to sustain the few youthful years they have left, also have the highest rates for insurance which is required to drive (car insurance) and go to most schools (health insurance). Men of college age can pay anywhere from 200 to 300 a month for full coverage. Get a quote yourself if you don’t believe me.
No Respect. They get no respect. (Ode to the late great Rodney Dangerfield). Employees at these establishments are consider the lowliest of all lowlifes by the majority of those in society even though they work harder and longer than most people and get more ridicule than any other type.
No Stability. Besides the risk of getting fired at any point for no reason (change the law Illinois!) employees are subject to a very unstable lifestyle. They work nights and days, have no reasonable sleep schedules, and in most cases have homework and other jobs stacked on top of it all. They do not enjoy the luxuries most complain about like a nine to five job.
These are just a few things. I could go on much longer but I’ll spare you cause it may be too much for you to handle. Next time you are yelling at a cashier, complaining that they put tomatoes on your burrito, or thinking you don’t have to clean up because it is not your house, please think about these things.
The workers at these establisments are rairly lazy. If it seems this way it is probably because they are over worked and just really need someone to put a smile on their face. So who is really the lowliest type of people? The overworked restaurant worker or the whining customer who complains and then leaves a nice big mess to clean up?
Anything else you would like to add? Personal stories? Let me know by leaving a comment.